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Frequently Asked Questions
Why should I book with your agency instead of booking online or directly with airlines and hotels?
When you book with us, you gain access to our expertise, industry connections, and personalized service that you won't find with online booking platforms or direct bookings. We handle all the details of your trip, saving you time and ensuring a stress-free experience.
Do you offer travel packages for groups?
Yes, we can arrange travel packages for groups of varying sizes. Whether you're planning a family reunion, a corporate retreat, or a special event, we can tailor a package to suit your group's needs.
What if I encounter issues during my trip?
If you encounter any issues during your trip, our dedicated customer support team is available to assist you 24/7. We have established protocols to address emergencies, delays, or other unexpected situations, ensuring that you have a reliable support system wherever you travel
How far in advance should I book my trip?
It's best to book your trip as far in advance as possible, especially for popular destinations and during peak travel seasons. However, we can often accommodate last-minute bookings depending on availability.
Do I need travel insurance?
While travel insurance is not required, we highly recommend it to protect you from unexpected events such as trip cancellations, medical emergencies, or lost luggage. Contact us for more information on travel insurance options.
Are your travel advisors trained in assisting clients with accessibility needs?
Yes, we are committed to providing inclusive travel experiences for clients of all capabilities. We work closely with our partners to ensure that our tours, accommodations, and activities are accessible to individuals with diverse needs.
Where can I find your privacy policy?
Our privacy policy is available on our website and outlines how we collect, use, and protect your personal information. You can review our privacy policy to understand our practices regarding data privacy and security.
Can I get a quote before committing to your services?
Absolutely! We offer complimentary initial consultations where we discuss your travel needs and provide you with a transparent quote including our planning fee based on the scope of your trip. This allows you to make an informed decision before engaging our services.